Customer Review Management

Your brand's online presence doesn't just consist of the information you put onto the Internet, it also encompasses what customers are saying about your business. MOVE IT UP Marketing's customer review management program ensures that your brand's pages project professionalism, trustworthiness and reliability to all current and future customers.


Features:

1. Real-time monitoring and management of online review sites, including Yelp, Google Place, Yahoo Local and Trip Advisor.
2. Timely responses to both positive and negative customer reviews that have been approved and standardized.
3. Reporting comments that are inappropriate, offensive scams or SPAM to the proper agents.
4. Continually updating your brand's pages on review sites with accurate information and content.

Benefits:

1. Maintains your brand's online reputation and integrity to potential and current customers.
2. Establishes rapport with customers to encourage continued engagement with your brand both online and in-store.
3. Increases brand cohesion across multiple online channels, helping portray a sense of professionalism and dependability.
4. Ensures that consumers are privy to the most updated and accurate information concerning your business and its policies and procedures.